Unicorn NLP

Deep AI for Travel Reviews

Unicorn NLP

Deep AI for Travel Reviews

Reviews 2.0 Demo | Unlock the power hidden in hotel reviews

powered by AI In-the-Box for Hotel Reviews

We believe that in 2020 everyone will change the way of looking at the reviews and will use them differently.

Not as one-by-one advice (reviews 1.0) but as the input data to a powerful collective intelligence travel platform (reviews 2.0).

Each unstructured review was processed by AI In-the-Box for Hotel Reviews and it became the structured type of data describing the object of an opinion (or aspect) and its feature (e.g. room - great view, close to - nature). These structured data garnered from reviews gives additional and a very powerful type of data about the hotel.

Unstructured Reviews (Reviews 1.0)

"Everything was great during our stay. We ordered a queen size room on the second floor. The room that we stayed in was clean and spacious. It has everything in the room that we need, also well equipped kitchen, coffee maker and so on" ...

Structured Reviews (Reviews 2.0)

roomgreat view 59 nice, comfy 38 quiet 15
close tolocal attractions 16 nature 12
breakfastgreat, tasty 33 free 9
hotelgem 43 clean 10 renovated 4
fitnessgreat, well-equipped 13
poolavailable, open 8
New semantic search filters (B2C)
Semantic Summary out of reviews (B2B, B2C)
1-1 Personalization of Travel Search (B2C)
Improve Machine Learning algorithms
Travel Chatbots fueled by reviews (B2C)
Reviews->Tips Conversion (B2B)
New Analytical Dashboards for reviews (B2B)
Detailed comparison of 2 hotels (B2B, B2C)
& more... Contact us to discover what is possible

Unstructured Reviews (Reviews 1.0)

"Everything was great during our stay. We ordered a queen size room on the second floor. The room that we stayed in was clean and spacious. It has everything in the room that we need, also well equipped kitchen, coffee maker and so on" ...




Structured Reviews (Reviews 2.0)

roomgreat view 59 nice, comfy 38 quiet 15
close tolocal attractions 16 nature 12
breakfastgreat, tasty 33 free 9 rich, plenty options 5
hotelgem 43 clean 10 renovated 4

New semantic search filters (B2C)
Semantic Summary out of reviews (B2B, B2C)
1-1 Personalization of Travel Search (B2C)
Improve Machine Learning algorithms
Travel Chatbots fueled by reviews (B2C)
Reviews->Tips Conversion (B2B)
New Analytical Dashboards for reviews (B2B)
Detailed comparison of 2 hotels (B2B, B2C)
& more... Contact us to discover what is possible

Extracted data are basic building blocks and can be used in almost every AI-powered travel functionality.

This demo shows only a part of functionalities of what can be done with our technology. For more information, visit: Solutions in Travel

Information garnered from reviews can be used to provide new semantic search filters. It provides a very powerful personalized travel search where every search parameter is verified against information contained within all reviews.


(New) Semantic search filters

  • Friendly, Professional, Well-informed Staff
  • Big, Well-equipped Fitness
  • Pleasant Vibe, friendly staff
  • Fast WiFi, working in the room
  • Peaceful, calm Atmosphere
  • Free, big, tasty Breakfast
  • Handicap-accessible & working Elevator
  • No hidden fees, No problem with Refunds
  • Nicely decorated place, updated rooms
  • Clean, Well-equipped Bathroom, no shower problems
  • more...
  • Recommended for (based on reviews)
    Solo, With children, Business trip,
    Romantic trip, Anniversary, Wedding, Quiet stay, Pet-friendly
  • Close to (based on reviews)
    Restaurants, Local Attractions,
    Airport, Highway, Public transport., Shopping, City center, Nature

Below, we present the most important information extracted from reviews, e.g. room - great view 179. That means that 179 people described in reviews that rooms in that hotel have a great view. You can click on specific information and see only sentences extracted from reviews about the specific subject (e.g. room - great view, quiet, spacious).


This is just a demo with limited functionalities and for 3 hotels only in San Francisco. If you want to test it on your data and/or implement it in your company, contact us.

Reviews 2.0 - Unlock the power hidden in unstructured reviews