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Hostel Reviews 2.0 for Generator, London

powered by Sentiment Analysis 2.0 for Hostel Reviews

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Generator, London
Analysis based on 500 newest reviews. Our API extracted 1839 meaningful pieces of information.
All presented summaries were done automaticaly after processed by our Sentiment Analysis 2.0 for Hostel Reviews (no additional post-processing needed).

1. All reviews have been processed by Sentiment Analysis 2.0 for Hotel Reviews

500 Reviews:
Fab as usual! Went with my 12 year old son, he loved the place, top security and really helpful staff. Clean, and a fab location. My second stay now and will continue to use this place when I visit London.
Anybody can enter the building. You get a keycard to enter the room. At one point my keycard stopped working so I had to go back to the front desk. The rooms aren't cleaned. I noticed trash in the windowsill that was at least a week old. It cost me 8 pounds to buy shower shoes and 4 pounds to rent a towel. A bit pricey in my opinion. In the evenings there is a guy giving tattoos. The location is not central enough. 25 min metro ride to get to central london.
Cleanliness was disgusting! Had toilet water literally running into our room over my entire stay, most like sewerage as is stunk horribly. Was only address by putting a caution wet sign. Toilets in other areas barely flushed, in need of some maintenance. Roommates had chargers and cords stolen as well. No baggage room, such that you have to pay for lockers (fine whatever) but most of the big bag lockers were broken, such that very limited availability Reception staff helpful and friendly though.
Awesome place to stay with mates if you’re going to London for a concert or a night out. Defo going back
You get what you pay for
Internet is what people value most. The connection is terrible for a laptop especially. It tooks hours connecting and loading a page that then requires and email link. If your not connected how can you get email?..plus the connection kept requiring going through this process many times. So dont go if you depend on good internet connection in a room.
Huge chain hostel. I was only here for a few hours, seemed to be a friendly place though. Would be great for any first timers in London
Superb Location; more facilities and courtesies which are free or a nominal fee are needed (like breakfasts and towel lending).
Enjoyed my stay here,...
...

2. Unstructured reviews become structured, ready-to-use, actionable data.

Hostel in General Opinion

opinion overall good, satisfied 213 will return 42 will recommend 32 overall disappointed 22 not recommend 18 will not return 15
hostel clean 36 smelly 22 safe 19 dirty 18 gem 13 not safe 9 not as advertised 6 outdated 4 lots of stairs 4 awful 3
vibe pleasant 52 party hostel 18 unpleasant 14 crowded 2
common room available 16 not available 1
elevator not working 12

Recommendations

recommended for groups 5 solo travelers 4 young people 4
not recommended for solo travelers 5

Service&Staff Opinions

staff helpful, friendly 122 unfriendly, unhelpful 55 professional 8 unprofessional 2 well informed 2
cleaning service poor, careless 18 great 3
check-in slow 6 fast 2
reservation problem 5

Price & Payment Opinions

payment adequate price 27 overpriced 22 inexpensive 7 refound problem 4 money waste 2 bill problem 2
additional payment baggage 10 extra fees 7 sheets, towels 5 lockers 3

Deal Breakers

deal breaker sth stolen 5 bugs 1

Room Opinions

room clean 66 small 65 hot 40 noisy 34 nice, comfy 27 sth broken 24 dirty 15 spacious 12 outdated 4 nice decor 4 key problem 3 quiet 1 overcrowded 1 no chairs 1
bathroom shower problem 47 dirty 37 clean 22 nice 14 shower small 13 outdated 12 overcrowded 5 well equipped 4 lack of amenities 2 small 2 no towels 1
bed comfy 35 dirty 12 uncomfy 4
room amenities poor, lack of 20 plenty, rich 3
kitchen amenities not available 16
lockers available 3

Addons Opinions

ac lack of 31 problem 7 good, quiet 2
wifi problem 9 works good 3 free 1 slow 1
laundry available 3
pool table available 2
pool great 1

Location Opinions

location great 154
close to public transportation 49 local attractions 30 city center 12 restaurants 9 shopping 5 airport 1
neighborhood safe 1
far from city center 1

Food&Breakfast Opinions

breakfast great, tasty 15 not free 6 poor, limited 4 bad, not tasty 2 free 1
food price overpriced 13

3. These data can be used to create a reviews summaries in many graphic and/or text forms. They are basic building blocks to provide new functionalities.

Client overall satisfaction

Overall good/satisfied (213) vs. Overall dissapointed (22)

91%
 9% 

Will come back (42) vs. Will not come back (15)

74%
 26% 

Will recommend (32) vs. Will not recommend (18)

64%
 36% 

Your Warnings & Important features

Our AI deeply analyzed 500 reviews and matched with your personal settings

ac lack of 31 problem 7 good, quiet 2
bed comfy 35 dirty 12 uncomfy 4
laundry available 3
check-in slow 6 fast 2
kitchen amenities not available 16

Personal alert detected!

deal breaker sth stolen 5 bugs 1
hostel not as advertised 6
( Change what is important to you )

Opinions about the vibe

"Such a cute and cozy place but sucked that amenities such as towels had to be paid for"
"The hostel itself is very bright and welcoming, though walls are thin so it can be pretty loud"
"Atmosphere, it is so big I belive it actually makes it quite impersonal, as a solo traveler did not feel particularly included even when sitting in the bar"

vibe pleasant 52 party hostel 18 unpleasant 14 crowded 2
common room available 16 not available 1
room noisy 34 quiet 1


Service satisfaction

helpful, friendly (122) vs. unfriendly, unhelpful (55)

69%
 31% 

Other opinions about staff
professional (8), well informed (2), unprofessional (2)

Cleaning Service

great (3) vs. poor, careless (18)

14%
 86% 

The truth about WiFi

WiFi Score: -12

wifi problem 9 works good 3 free 1 slow 1

There is a problem with Wifi in that hostel.

Read more insights

Opinions about Price&Payment

payment adequate price 27 overpriced 22 inexpensive 7 refound problem 4 money waste 2 bill problem 2
additional payment baggage 10 extra fees 7 sheets, towels 5 lockers 3

Price & Payment Score: 37 / 100

Opinions about Location

location great 154
close to public transportation 49 local attractions 30 city center 12 restaurants 9 shopping 5 airport 1
neighborhood safe 1
far from city center 1

Location Score: 100 / 100

The truth about Handicap Accessibility

hostel no chairs 1
elevator not working 12
bathroom shower small 13

See 3 similar hostels that are handicap accessible.

Summary of reviews generated automatically

All numbers in brackets() are a number of how many similar mentions were in analyzed reviews (e.g. 25 people described the vibe as pleasant, we write: The vibe of this hostel is pleasant (25) ).


Based on 500 last reviews (processed by Sentiment Analysis 2.0 for Hostel Reviews)

Guests were generally satisfied with the visit (213 guest confirmed in reviews, 91%) rather than were dissapointed (22 guest, 9%).
42 guests (74%) stated in reviews that they will come back compared to 15 guests (26%) who will not.
32 guests (64%) said that they would recommend that place, while only 18 guests (36%) won't recommend it.

The vibe of this hostel is described as rather pleasant (52) than unpleasant (14). People also wrote that this place is crowded (2). Hostel is rather noisy (34) than quiet (1).

Room is described by guests as: clean (66), small (65), hot (40), noisy (34), nice, comfy (27), sth broken (24), dirty (15), spacious (12), outdated (4), nice decor (4), key problem (3),

Bed is rather comfortable & clean (35) than uncomfortable (4) or dirty (12) .

Laundry is available (3). Pool table is available (2).

Breakfast is confirmed to be great, tasty (15), but for some is not free (6), poor, limited (4),

Staff is rather helpful, friendly (122), professional (8), well informed (2), but for some was unfriendly, unhelpful (55), On the other hand, Cleaning Service is rather poor, careless (18) than great (3).

Guests described the price as: adequate price (27), overpriced (22), inexpensive (7), refound problem (4), money waste (2), bill problem (2),

People reported additional payment for: baggage (10), other extra fees (7) sheets, towels (5), lockers (3),

Unfortunately, there were also bug reports (1) and theft reports (5).

154 guest stated that the location of this hostel is great.
It is close to: public transportation (49), local attractions (30), city center (12), restaurants (9), shopping (5), airport (1),

This hostel is recommended for: groups (5), solo travelers (4), young people (4),
This hostel is not recommended for: solo travelers (5),

Quotes from reviews (that match your preferences)

Vibe pleasant (52)

"The hostel itself is very bright and welcoming, though walls are thin so it can be pretty loud"
"Generator is wonderful if you are looking to meet new people and stay in a cool, fun hostel"
"It was a secure and fun place to stay, with easy access to both"


Party hostel (18)

"The parties are dope there, so good I think security helped me to my room one night"
"I mean I get it that you have to be prepared for some partying going on in a hostel, but I think it is still not fair to steal sleep from people"
"The atmosphere is a great party scene"


Recommended for Solo Travelers (4)

"Super fun place to stay if you're traveling alone or with a few friends conditions are to be expected in a hostel"
"Highly recommended for those who are solo traveling and looking to meet new people!"


Recommended for Young People (4)

"Atmosphere is like a club and is definitely more for a younger crowd"
"Definitely a party hostel and with a younger crowd"


Happy quotes

"Thank you"
"I only wish that the toilet can be done better (bit too small), but otherwise all is good"
"2017 was much better but I still had fun this stay with my partner"
"If you're looking for a vibrant and central place in London, Generators is the place to be"
"but the rest of the hostel is amazing!"

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